Emergency Support

If you’re on campus or at one of the off-site venues and you’re experiencing any of the above, you should also alert staff at WaterBear HQ – speak to reception and ask to speak to either the Head of Education or Student Services Manager:
Sheffield number: 0114 399 2720
Brighton number: 01273 726230
You can also email: [email protected]

If you or someone else is in a mental health crisis and not at immediate risk of harm, call NHS 111.

Suicidal thoughts & self-harm
If you are having suicidal thoughts and intend to act on them imminently, you should call 999 and ask for an ambulance.

In cases of overdose and serious injury through self-harm you must seek immediate medical help by calling 999, even if you, or the person you are with, do not/does not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal.

When to call 999
If you are having suicidal thoughts and feel you cannot keep yourself safe or intend to act on your thoughts imminently – call 999 and ask for an ambulance.

Are you on campus?
If you’re on campus or at one of the off-site venues and you’re experiencing any of the above, you should also alert staff at WaterBear HQ – speak to reception and ask to speak to either the Head of Education or Student Services Manager:
Sheffield number: 0114 399 2720
Brighton number: 01273 726230
You can also email: [email protected]

Samaritans
Call 116 123, or email [email protected] if you need someone to talk to, who won’t judge or tell you what to do.  How they can help – Samaritans

Papyrus Hopeline247
Call 0800 068 4141, text 07860039967, email [email protected] if you are not coping with life and would like confidential suicide prevention advice. Online resources – Help and Advice Resources | Papyrus UK (papyrus-uk.org)

Shout
Text 85258 for free and confidential text support when you are dealing with suicidal thoughts and need support getting to a calmer place. Shout resources Resources and support for your mental wellbeing. | Shout 85258 (giveusashout.org)

OUT OF HOURS SUPPORT 

The WaterBear wellbeing service operates from 9am to 6pm Monday to Friday.  If you require support outside of those hours, then please use the below services.  If you are in a situation where you are at immediate risk of serious harm (to yourself or another) then we recommend that you contact the emergency services on 999. Stay Safe!

Music Minds Matter
Available 24/7, their counsellors can offer immediate help in moments of crisis and also explore emotional support when it feels difficult to cope. They can also advise on a range of issues such as debt, employment law, benefits and housing. Every therapist on the end of the phone understands the music profession and the challenges that can impact the mental wellbeing of those in the industry.
Phone: 0808 802 8008 
Website: www.musicmindsmatter.org.uk

Brighton Mental Health Contacts 

Sussex Mental Healthline
This is a 24/7 telephone service offering listening support, advice, information and signposting to anyone experiencing difficulties with their mental health. This includes those who may be in crisis, distressed and in urgent need of help with their mental health.  The service is available to anyone concerned about their own mental health or that of a relative or friend. You do not need an appointment.
Phone: 0800 0309 500
Website: https://www.sussexpartnership.nhs.uk/sussex-mental-healthline

Brighton and Hove Mental Health Rapid Response
They provide an urgent response service to the people of Brighton & Hove when they feel they are in a mental health crisis and are at immediate risk of harming themselves or others.
Phone: 0300 304 0078, 24 hours a day, 7 days a week
Website: https://www.sussexpartnership.nhs.uk/MHRRS

Sheffield Mental Health Contacts 

Sheffield Adult Helpline 
A telephone support service for anyone affected by mental health issues. This service runs 24 hours a day, 7 days a week.
0808 801 0440 (free from landlines and most mobiles) 
Website: Sheffield Adult Helpline

The CALM service 
Run by the Department of Health , the CALM service is a free, confidential helpline that runs from 5pm to midnight, 365 days a year.
Freephone 0800 58 58 58
Website: https://www.thecalmzone.net/

Depending on your circumstances there are routes for you to seek immediate help.

If it is an immediate emergency and you require the police or ambulance services, call 999.

If are not in danger but you need to talk to someone who will listen and help you make decisions on your next steps, please consider the options available to you on our Harassment & Sexual Misconduct page.